1. What products do you offer?
We specialize in a variety of high-quality bags and everyday grocery items, catering to your daily lifestyle needs. Whether you’re looking for practical tote bags, stylish backpacks, or convenient household goods, we’ve got you covered.
2. How can I place an order?
Simply browse our products on zhongyoutech.site, add items to your cart, and proceed to checkout. If you need help, feel free to contact us at asd@zhongyoutech.site.
3. Do you ship internationally?
Currently, we focus on domestic shipping within China. For international inquiries, please reach out to us via email for availability and arrangements.
4. How long does delivery take?
Delivery typically takes 3–7 business days within China, depending on your location and order size. We’ll provide tracking details once your order is shipped.
5. What payment methods do you accept?
We accept major forms of payment, including credit/debit cards, WeChat Pay, Alipay, and other secure options.
6. Can I return or exchange a product?
Yes. If you’re not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order. Items must be unused and in original packaging. Please contact us before sending anything back.
7. What if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, please email us at asd@zhongyoutech.site with your order number and photos. We’ll promptly arrange a replacement or refund.
8. Do you offer bulk or wholesale orders?
Yes, we welcome bulk and wholesale inquiries. Please contact us at asd@zhongyoutech.site with your requirements, and we’ll get back to you with custom pricing and options.
9. How can I contact customer service?
You can reach us through the following channels:
📧 Email: asd@zhongyoutech.site
🏢 Address: Room 305, Building S2-2, Wuyue Plaza, Sheyang County
🕒 Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM (China Time)